Altoura Curated Retreat Experiences
Last updated: June 2026 · Contact: info@altoura.ai
These Retreat Terms & Conditions govern your reservation, payment, and participation in an Altoura retreat. By reserving a spot, paying a deposit, or attending a retreat, you agree to these Terms as well as the Altoura Privacy Policy and Membership Terms.
By reserving a spot, paying a deposit, or attending an Altoura retreat ("Retreat"), you agree to these Retreat Terms & Conditions ("Terms"), as well as the Altoura Privacy Policy and Membership Terms. If you do not agree, do not register or attend.
Altoura retreats are curated, high-touch travel experiences that combine movement, wellness, culture, and premium hospitality. Each retreat includes the accommodations, activities, and services described on the retreat page and in your confirmation email.Altoura provides AI-powered travel planning tools, curated recommendations, and concierge-style support ("Service"). Features vary by membership tier and may evolve as the platform improves.
Altoura may adjust the itinerary to enhance the experience or respond to operational needs.
To participate, you must:
Altoura may refuse participation to anyone whose behavior or condition poses a risk to themselves or others.
Retreat pricing is listed on the retreat page and may vary by room type, occupancy, or add-ons.
A deposit may be required to secure your spot. Deposits are non-refundable unless explicitly stated otherwise.
Full payment is due by the deadline listed on the retreat page or in your confirmation email. Failure to pay on time may result in forfeiture of your spot.
Altoura accepts the payment methods displayed at checkout.
All cancellations must be submitted in writing to info@altoura.ai. Unless otherwise stated on the retreat page:
If you are unable to attend, you may request:
You may transfer your spot to another participant only with Altoura's written approval. Additional fees may apply depending on room type or occupancy.
Transfers to a future retreat are not guaranteed and are approved at Altoura's discretion based on availability and operational feasibility.
Altoura may cancel or reschedule a retreat due to:
If Altoura cancels, guests will receive either a full refund or a credit toward a future retreat. Altoura is not responsible for non-refundable flights, transportation costs, visa fees, or personal expenses.
Altoura is not liable for delays, changes, or cancellations caused by events outside its control, including but not limited to:
In such cases, refunds may not be available, but Altoura will make reasonable efforts to offer alternative arrangements or credits.
Retreat itineraries may include movement, wellness, cultural, and outdoor activities. Altoura may modify the schedule, activities, or accommodations to ensure safety, quality, or operational feasibility. Such changes do not entitle guests to refunds or credits.
Guests are responsible for:
Altoura is not responsible for denied entry, missed flights, or travel disruptions.
By attending, you confirm that you:
Retreat activities may involve physical exertion, outdoor environments, and third-party facilities. By participating, you voluntarily assume all risks associated with these activities.
Altoura maintains a respectful, inclusive environment. Guests agree to:
Altoura may remove any guest who violates these standards without refund.
Room types and configurations are listed on the retreat page. Altoura may adjust room assignments as needed to accommodate group size, villa layout, or operational requirements.
Retreats may include services provided by third-party partners (transportation, activities, dining, wellness providers, etc.). Altoura is not responsible for:
Guests enter into separate agreements with those providers.
By attending, you grant Altoura permission to capture and use photos or videos of the retreat for marketing and content purposes. If you prefer not to appear in media, notify the team in writing before the retreat.
To the fullest extent permitted by law:
Some jurisdictions do not allow certain limitations; in those cases, the minimum required protections apply.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
For retreat-related questions, cancellations, or support, email: info@altoura.ai
Email: info@altoura.ai
